Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Convenient location
Comfortable rooms
Unwelcoming service
Room maintenance needed
7.8/10
Very good
Rooms
7.8
Location
9.0
Service
8.5
Dining
6.4
Guest reviews
7.8/10
based on 8 reviews
4/5
based on 225 reviews
7.8
7.8/10 based on 1633 reviews
#601 of 2,432 hotels in Istanbul based on Tripadvisor
Everett
United States,
May
2024
8.6/10
I absolutely loved my stay at this hotel! The location couldn't have been better, just steps away from Istiklal street and Taksim Square. The staff was incredibly friendly and helpful, especially the receptionists who provided us with great tips on places to visit. However, the breakfast quality was a bit lacking, with lukewarm and unimpressive food.
Rooms
8.0
The room on the first floor facing the road was clean and cozy, even though it wasn't supposed to be available until 2 pm. Great value for the money.
Service
9.0
The staff was attentive and always ready to assist in any way they could. The receptionists went above and beyond to ensure we had all the information needed for our sightseeing. Outstanding service!
Location
10.0
The location is a dream come true, just around a minute's walk to Istiklal street and Taksim Square, perfect for shopping and exploring the city. Simply fantastic!
Dining
7.0
The dining options were good overall, except for breakfast which was a bit basic and not as appetizing. Homemade bread was a highlight.
Facilities
The hotel offers all the facilities needed for a comfortable stay. Great value for money, considering the prime location.
Robert
United States,
April
2024
7.6/10
My stay at the hotel was overall pleasant. The rooms were surprisingly big, although the divider in the middle somewhat defeated the purpose of having a spacious room. The air conditioning was quiet, but being on the first floor made it a bit noisy, as you could hear the room next to you. However, the location near Taksim Square was perfect for exploring the area easily.
Rooms
7.0
The rooms were large with quiet air conditioning, but the divider in the middle affected the sense of space. The noise from neighboring rooms was a bit of a downside.
Service
9.0
The staff, especially Mohamed at the reception, were very friendly and helpful. They were responsive to issues and made sure things were fixed promptly. The welcoming atmosphere was a highlight.
Location
8.0
The hotel's proximity to Taksim Square was convenient for getting around, but the steep street could be challenging for elderly or disabled guests. The easy access to public transportation, Istiklal Street, and restaurants added to its appeal.
Dining
6.0
The dining experience was decent, but the lack of fresh fruits and juices was noticeable. The variety wasn't particularly impressive.
Facilities
8.0
The facilities were good overall;
Frank
United States,
December
2023
8.4/10
I had a wonderful stay at the hotel. The room was bigger than I expected, with a pretty comfortable bed and a sitting area at night. The service was top-notch, with the fluent English-speaking staff being very attentive and friendly. The location was perfect, being right next to Taksim Square. The dining experience was good overall, and I enjoyed their signature meats. The facilities were well-maintained and added to the overall positive experience.
Rooms
8.0
The room was perfect - small, but more than adequate for two people.
Service
9.0
The staff were amazing, very helpful and friendly, especially the reception who went above and beyond duty.
Location
9.0
The location was great, super close to Taksim Square and the metro.
Dining
7.0
The dining was good overall, and I really enjoyed it.
Facilities
9.0
The hotel facilities were impressive and well-maintained.
William
United Kingdom,
December
2023
6.8/10
The hotel is in a prime location, perfect for Istiklal street shoppers and metro users. The rooms are tidy and comfortable, although they could use some renovation. The service was a mix of unwelcoming and friendly staff. The dining options were decent but could be improved. Overall, a convenient choice with some room for enhancement.
Rooms
7.0
The rooms were tidy and comfortable, despite being in need of some maintenance.
Service
6.0
The service varied from unwelcoming to friendly, offering a mix of experiences.
Location
8.0
The hotel's location is perfect for shoppers and metro users, just a few meters from Taksim Square and the Metro station.
Dining
6.0
The dining options were decent but have room for improvement.
Facilities
7.0
The hotel's amenities are fair and provide a decent experience.
Convenient location
Unwelcoming service
Michael
United Kingdom,
November
2023
7.4/10
The hotel offers clean and lovely rooms but suffers from a bad smell coming from the old carpets. It is situated in a noisy area, impacting the overall experience. The service is extremely helpful, especially in guiding food choices, yet some individuals tried to overcharge for transportation. The location is a mix of perfection and dated surroundings, ideal for late-night shopping enthusiasts. The dining options, though decent for vegetarians, fall short in variety and early closure times. The facility maintenance is commendable, balancing the experience.
Rooms
7.0
The rooms, despite being very clean and lovely, have a bad smell from the old carpet.
Service
8.0
The staff was so helpful and English-friendly, although there were attempts to overcharge for transportation.
Location
9.0
The location is perfect for late-night shopping at Taksim Square and near metro stations, with top-notch staff and strong Wi-Fi.
Dining
5.0
The dining lacks variety and early closure time, disappointing for a 4-star hotel.
Facilities
8.0
The facilities are well-maintained, complementing the overall experience.
Francis
United Kingdom,
July
2023
8.2/10
The hotel offers spacious and well-equipped rooms, though they can be noisy due to thin walls. The service is very good, providing a quiet environment. Its location is perfect, close to transportation and vital areas for activities and shopping. The dining experience is varied but may not cater to all tastes. Overall, a comfortable stay with some noise issues.
Rooms
7.0
The rooms are quite spacious and well-equipped, but a bit noisy due to thin walls.
Service
9.0
The service was very good, creating a quiet atmosphere.
Location
10.0
The location is perfect and close to transportation and vital areas for activities and shopping.
Dining
7.0
The dining options are various but may not suit all tastes.
Facilities
8.0
The facilities are adequate for a comfortable stay.
Tim
United Kingdom,
June
2023
7.6/10
The hotel is conveniently located next to Taksim square and Istiklal Road, within a 3-minute walk, offering a nice setting without the noise. The rooms are spacious with 2 American-style huge double beds, and we were pleased to be able to choose from them, with the larger one being the recommended option. The service was exceptional, especially the reception staff who went above and beyond to assist us. The dining options were basic and fell short of our expectations in terms of variety. Overall, the location and friendly staff make this a place worth returning to.
Rooms
9.0
The rooms inside the hotel were really big with 2 American style huge double beds. We had the opportunity to view two rooms, and the larger one was recommended.
Service
9.0
The staff was extremely friendly and helpful, especially the reception team who provided exceptional service.
Location
8.0
The location is very nice, being next to Taksim square and Istiklal Road within a 3-minute walk, without the noise.
Dining
5.0
The dining experience was basic and not up to the standards we expected, with limited options.
Facilities
7.0
The facilities offered were adequate, catering to our basic needs during the stay.
Frank
United Kingdom,
May
2023
9.0/10
The hotel offers spacious rooms that are great value for money, larger and more comfortable than expected, with a cozy bed and sitting set. The location is superb, just a short distance from the metro station, Havatas bus stop, and Istiklal street. The service is outstandingly kind and helpful, taking care of every need with amazing attention. Dining options were good overall, with a wide selection, although some room for improvement exists in providing more diverse food choices.
Rooms
9.0
The rooms were very large and comfortable, exceeding our expectations with a pretty comfortable bed and a sitting set.
Service
9.0
The service was top-notch, incredibly kind and helpful throughout my stay.
Location
10.0
The hotel is perfectly situated in Taksim Square, close to the metro station and various fast-food outlets, making it a prime spot for exploring the city.
Dining
8.0
The dining experience was generally good, offering a variety of enjoyable options, but could benefit from more diverse food selections.
Facilities
9.0
The hotel boasts excellent facilities, providing everything needed for a comfortable and convenient stay.
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